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Customer Support

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Product quality and durability

Tested to perform. Again and again and again.

Sustainable design that lasts.

We believe good design makes life easier. That is why we design our products to last. By testing them rigorously in up to 100 quality and durability trials, we ensure that our products are functional and safe in your home.
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Tested to resist.

No need to worry about slip-ups. We've tested Braun Hand blenders by dropping them from 0,8 meters height to ensure they still work properly if you drop them accidentally.
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Tested to be long lasting.

Long live Hand blenders. In Braun's own laboratories, Hand blenders are rigorously tested to be long lasting, simulating years of use in your kitchen.
Ironing testing

Tested to impress.

A load of laundry, up to 400 km of fabric to be precise. That's how much Braun's Steam stations with boiler systems and our Steam irons TexStyle 9,7 and 5 are designed to iron. That makes up to 100.000 M-sized T-shirts* - can you imagine?
*internal laboratory test done with M-sized t-shirts ironed 30" on 1 side

Tested to endure.

3.000 times. That’s how often the connection between motor unit and the attachments – our EasyClick and EasyClick+ System - are tested. All to make sure it’s comfortable to handle and long lasting for you. Giving you freedom to switch attachments as often as you need.

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Worried you forgot to switch off your iron? No need to worry! Braun tests its auto-off function up to 11.000 times to ensure the iron shuts down automatically when inactive.

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You want to save every last drop of soup and tap the blenders shaft on the edge of a sauce pan. Sounds familiar? Because we can relate, we test up to 10.000 strokes on the Hand blender shaft to ensure the proper connection between motor unit and shaft.

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Heat, UV light or frequent movements – our products will withstand it all.

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Tested to endure thermal shocks

You'll probably never place your hot iron on a block of ice, but with a Braun soleplate you could - without expecting any damage. We don't fear extremes to test our products functionality and expose our soleplates to up to 10 extreme thermal shocks*.

*The thermal shock is tested between 0° and 255° (TexStyle 7 Pro)

Tested to resist sunlight

We are sure: You love the colour of your iron, that's why you chose it. We make sure the colour won't fade over time by exposing the materials of our Steam irons to natural sunlight.

*exposure time 240 hours

Tested to be stressed

Goes round and round and round. When storing your Hand blender, the cord will get winded and unwinded many times. Braun ensures the high-quality and robustness by winding and unwinding it up to 3.000 times around the motor unit.

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Tested for performance.

Pushed to the limit. With up to 45.000 pushes in a loop, Braun's premium MultiQuick 9 and 7 SmartSpeed buttons are under a lot of pressure during our tests. All to make sure it's smooth for you to press.
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Braun's insights for a sustainable lifestyle

We understand that the many aspects of sustainable products and maintaining a sustainable lifestyle as individual can be overwhelming from time to time. Braun strives to support you to live more sustainably, providing valuable tips and insights for everyday life – no matter if it’s healthy and seasonal cooking, preventing food waste or conserving your precious clothes to prolong their lifespan.

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Less food waste.

Find out about the causes of food waste and how to prevent them.

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