Customer Support

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Customer Support

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よくあるご質問

なにかお困りですか?

What is your Return Policy?

If your goods remain boxed and unopened you may return them within 30 days for a full refund on the price of the product(s).

If you notice any damage to your goods please notify customer support at the time of delivery. We recommend you thoroughly inspect your goods at this time. If you notice any damage to your goods within 24 hours of receiving delivery please notify us immediately by contacting customer support via webchat between Monday and Thursday 9am - 5pm and Friday 9am -12.30pm, evidence of damage may be required i.e. photographs.

If your goods are deemed faulty within a reasonable period we may replace them free of charge or refer you to your nearest approved service centre.

All returned goods must be packaged / boxed correctly.

Please refer to our full returns policy
読み込んでいます。